{"id":1522,"date":"2016-02-03T18:36:47","date_gmt":"2016-02-03T18:36:47","guid":{"rendered":"https:\/\/www.vitrochaves.com\/?page_id=1522"},"modified":"2018-05-21T16:00:36","modified_gmt":"2018-05-21T16:00:36","slug":"legal-information","status":"publish","type":"page","link":"https:\/\/www.vitrochaves.com\/?page_id=1522&lang=en","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<blockquote>\n<p style=\"text-align: left;\"><em>This document has been translated with automated tools, the official document is the one in the Portuguese language and should be the one referenced in case of any doubt.<\/em><\/p>\n<\/blockquote>\n<p style=\"text-align: center;\">\n<strong>Summary<\/strong><\/p>\n<p><span class=\"notranslate\">This document aims to explain what kind of information is collected by Vitrochaves, Industria de vidrio SA when using its services, namely its website and its simulator; it also explains why this information is collected, where it is stored and how it is protected, as well as its rights in relation to the data collected.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span class=\"notranslate\"><strong>1. Who we are<\/strong><\/span><\/p>\n<p><span class=\"notranslate\">We are Vitrochaves, Ind\u00fastria de Vidro S.A., a company incorporated in Portugal and we are committed to protect the personal data of Customers of our products and services and also the personal data of the respective owners in all situations in which a processing personal data by our company;<\/span>\u00a0<span class=\"notranslate\">in this context, this Policy has been elaborated, which underpins its commitment to respect the rules for the protection of personal data.<\/span><br \/>\n<span class=\"notranslate\">For any question related to your personal data, you can contact us by email at privacidade@vitrochaves.com, or by post, to the following address: E.N. 2 &#8211; Zona Industrial da B\u00f3beda, 5400 &#8211; 757 Chaves, Portugal.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span class=\"notranslate\"><strong>2. The privacy policy<\/strong><\/span><\/p>\n<p><span class=\"notranslate\">This privacy policy applies to all pages of our social networks, our website, our contact form for customer support, our simulator and any other service we provide online.<\/span><br \/>\n<span class=\"notranslate\">This privacy policy governs the personal data and non-personal data collected during the use of our services.<\/span><br \/>\n<span class=\"notranslate\">We respect your right to privacy and personal data are treated in strict compliance with and compliance with personal data protection legislation in force at any time, including Regulation (EU) 2016\/679 of the European Parliament and of the Council of 27 April of 2016 (&#8220;RGPD&#8221;).<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span class=\"notranslate\"><strong>3. Personal Information<\/strong><\/span><\/p>\n<p><span class=\"notranslate\">Personal data is any information of any nature and regardless of its support alone or in connection with other data can be used to identify a person.<\/span>\u00a0<span class=\"notranslate\">An identifiable person is a person who can be directly or indirectly identified by reference to a name, identification number, location data, electronic identifiers or one or more specific elements of his \/ her identity.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span class=\"notranslate\"><strong>4. Information and data collected<\/strong><\/span><\/p>\n<p><span class=\"notranslate\">When you use any of our services, we may collect the following data, if relevant (and as described in this document):<\/span><br \/>\n<span class=\"notranslate\">\u2022 Name and Nickname;<\/span><br \/>\n<span class=\"notranslate\">\u2022 Email address;<\/span><br \/>\n<span class=\"notranslate\">\u2022 IP address;<\/span><br \/>\n<span class=\"notranslate\">\u2022 Technical details of the device used to access the site, including: Internet provider and \/ or network connection, information about the browser used to access the site.<\/span>\u00a0<span class=\"notranslate\">(This information can not be used to identify a person, not personal data);<\/span><br \/>\n<span class=\"notranslate\">\u2022 Information about the use of our services, including, but not limited to: Metrics data on how our services are used;<\/span>\u00a0<span class=\"notranslate\">pages visited;<\/span>\u00a0<span class=\"notranslate\">geographic location;<\/span><br \/>\n<span class=\"notranslate\">\u2022 Details about your use of our pages in social networks (if you have linked your personal account to one of our accounts, eg Facebook page) and data collection (automatically using social network) such as: friends list and other non-personal data aggregated, in accordance with the terms and conditions of Facebook and other social networks;<\/span>\u00a0<span class=\"notranslate\">this information will only be used to provide those same services.<\/span><\/p>\n<p><span class=\"notranslate\">If you contact our customer service, other data necessary to assist in solving your problem may be processed, such as your project information or other technical details required for this purpose.<\/span><\/p>\n<p><span class=\"notranslate\">If you use our product simulator, we may process your information, as well as the products you generated with the simulator, to help you and provide customer support.<\/span><\/p>\n<p><span class=\"notranslate\">Our site uses\u00a0<em>Cookies<\/em>\u00a0.<\/span>\u00a0<span class=\"notranslate\">You can find our\u00a0<em>Cookies<\/em>\u00a0policy separately.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span class=\"notranslate\"><strong>5. How the data are collected<\/strong><\/span><\/p>\n<p><span class=\"notranslate\">Data may be collected in the following ways:<\/span><br \/>\n<span class=\"notranslate\">\u2022 Data provided by the user (for example, when registering in our simulator);<\/span><br \/>\n<span class=\"notranslate\">\u2022 Data provided when you contact us (for example, filling in the contact form on our website, or sending an email to any of our addresses with the domain &#8220;@ vitrochaves.com&#8221; ;<\/span><br \/>\n<span class=\"notranslate\">\u2022 Activity data of our website (collected automatically in the use of it, may include your internet protocol &#8211; IP &#8211; and country of origin);<\/span><br \/>\n<span class=\"notranslate\">\u2022 Non-personal data may be collected through the use of\u00a0<em>Cookies<\/em>\u00a0.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span class=\"notranslate\"><strong>6. Why do we collect your personal information<\/strong><\/span><\/p>\n<p><span class=\"notranslate\">The data may be used for the following purposes:<\/span><br \/>\n<span class=\"notranslate\">\u2022 To assist in the fulfillment of our obligations that precede any agreement between us;<\/span><br \/>\n<span class=\"notranslate\">\u2022 To communicate with our customers;<\/span><br \/>\n<span class=\"notranslate\">\u2022 To notify you of any changes to our privacy policy;<\/span><br \/>\n<span class=\"notranslate\">\u2022 To help improve our services (eg giving priority to improving pages in a specific language, depending on the number of users of that language visiting it);<\/span><br \/>\n<span class=\"notranslate\">\u2022 To calculate the performance of our website;<\/span><br \/>\n<span class=\"notranslate\">\u2022 For accountability purposes, in accordance with the legislation in force, namely Regulation (EU) 2016\/679 of the European Parliament and of the Council of 27 April 2016 (&#8220;RGPD&#8221;);<\/span><br \/>\n<span class=\"notranslate\">\u2022 Improve the communications of our marketing services, directly or with help from third parties, based on the data collected.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span class=\"notranslate\"><strong>7. What is the processing of personal data<\/strong><\/span><\/p>\n<p><span class=\"notranslate\">The processing of personal data consists of an operation or set of operations carried out on personal data or personal data sets, by automated means or not, namely collection, registration, organization, structuring, preservation, adaptation, retrieval, consultation, use, disclosure, dissemination, comparison, interconnection, limitation, erasure or destruction.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span class=\"notranslate\"><strong>8. Data storage<\/strong><\/span><\/p>\n<p><span class=\"notranslate\">The data collected will be stored on our servers and on European territory.<\/span><br \/>\n<span class=\"notranslate\">The personal data collected can be processed in a computerized and automated or non-automated manner, guaranteeing in all cases the strict compliance with the legislation of protection of personal data, and in no case will be used for any purpose other than the one for which been collected or given the consent of the data subject.<\/span><\/p>\n<p><span class=\"notranslate\">The data collected will be stored on our servers for as long as necessary to complete its purpose as described in the privacy policy.<\/span>\u00a0<span class=\"notranslate\">In special cases the data may be retained for a longer period if permitted by law.<\/span>\u00a0<span class=\"notranslate\">When the data provided ceases to be relevant to the provision of service, it will be deleted or made anonymous.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span class=\"notranslate\"><strong>9. Data controller<\/strong><\/span><\/p>\n<p><span class=\"notranslate\">The entity responsible for the processing of personal data is Vitrochaves &#8211; Ind\u00fastria de Vidro, SA, which determines the purposes and means of treatment of the same, ensuring that in each area (eg human resources, finances, etc.) there is a person responsible for the processing of the data and who will ensure compliance with the rules for the protection of personal data.<\/span>\u00a0<span class=\"notranslate\">For this purpose, if the holder of the personal data needs to contact the data controller, he can do so by emailing privacidade@vitrochaves.com or by post to: E.N. 2 &#8211; Zona Industrial da B\u00f3beda, 5400 &#8211; 757 Chaves, Portugal.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span class=\"notranslate\"><strong>10. Third party services<\/strong><\/span><\/p>\n<p><span class=\"notranslate\">We use Google Analytics, a review service provided by Google Inc., which installs a cookie that analyzes the use of the website for statistical analysis reasons.<\/span><br \/>\n<span class=\"notranslate\">You can choose not to collect this data using the tool provided by Google at: https:\/\/tools.google.com\/dlpage\/gaoptout?hl=en<\/span><\/p>\n<p><span class=\"notranslate\">For\u00a0<em>tag<\/em>\u00a0management we use the Google Tag Manager tool, a service provided by Google LLC.<\/span>\u00a0<span class=\"notranslate\">This service uses a cookie.<\/span><\/p>\n<p><span class=\"notranslate\">If you use social networks and link your account to any of our accounts, for example Facebook and \/ or Linkedin, that information will be collected by the company Facebook, Inc and \/ or Linkedin Corporation, respectively, and the privacy management of the same is subject to the user&#8217;s privacy settings on each of these social networks.<\/span><\/p>\n<p><span class=\"notranslate\">We also use the Google Map Widget tool owned by Google Inc. to provide you with the possibility to see on the map where our facilities are located;<\/span>\u00a0<span class=\"notranslate\">this service may use a\u00a0<em>cookie<\/em>\u00a0for this purpose.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span class=\"notranslate\"><strong>11. Your rights<\/strong><\/span><\/p>\n<p><span class=\"notranslate\">You have the right to refuse that your personal data are processed in certain situations and always in the case of use for marketing.<\/span>\u00a0<span class=\"notranslate\">You can do so by contacting us at the following e-mail address: privacidade@vitrochaves.com<\/span><\/p>\n<p><span class=\"notranslate\">We also highlight the following rights:<\/span><br \/>\n<span class=\"notranslate\">\u2022 Access your information in our possession;<\/span><br \/>\n<span class=\"notranslate\">\u2022 Contact us to eliminate any of your information that we have stored;<\/span><br \/>\n<span class=\"notranslate\">\u2022 Request rectification of any of your information;<\/span><br \/>\n<span class=\"notranslate\">\u2022 Request that your information in our possession not be processed;<\/span><br \/>\n<span class=\"notranslate\">\u2022 Transfer of your information to another entity;<\/span><br \/>\n<span class=\"notranslate\">\u2022 Right to make a complaint to the data protection authorities, whenever any of the rights listed above have been violated;<\/span><\/p>\n<p><span class=\"notranslate\">These and other rights protected by the legislation in force may be exercised by email at privacidade@vitrochaves.com, or by post, to: E.N. 2 &#8211; Zona Industrial da B\u00f3beda, 5400 &#8211; 757 Chaves, Portugal.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span class=\"notranslate\"><strong>12. Changes to the privacy policy<\/strong><\/span><\/p>\n<p><span class=\"notranslate\">Vitrochaves &#8211; Ind\u00fastria de Vidro, SA reserves the right at any time to make adjustments or changes to this Policy for the Protection of Personal Data, such changes being duly publicized on its website or its pages in social networks .<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This document has been translated with automated tools, the official document is the one in the Portuguese language and should be the one referenced in case of any doubt. Summary This document aims to explain what kind of information is collected by Vitrochaves, Industria de vidrio SA when using its services, namely its website and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"page-inner.php","meta":{"footnotes":""},"class_list":["post-1522","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.vitrochaves.com\/index.php?rest_route=\/wp\/v2\/pages\/1522","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vitrochaves.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.vitrochaves.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.vitrochaves.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vitrochaves.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1522"}],"version-history":[{"count":5,"href":"https:\/\/www.vitrochaves.com\/index.php?rest_route=\/wp\/v2\/pages\/1522\/revisions"}],"predecessor-version":[{"id":4115,"href":"https:\/\/www.vitrochaves.com\/index.php?rest_route=\/wp\/v2\/pages\/1522\/revisions\/4115"}],"wp:attachment":[{"href":"https:\/\/www.vitrochaves.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1522"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}